Privacy Policy
How GrownCheck handles information during verification
Who handles your information
GrownCheck operates the verification service. If a website or app sends you to GrownCheck, that business decides why it needs a check and what to do with the result. Its privacy policy explains its own practices. This policy explains how GrownCheck handles information.
Information used for a check
Depending on the method you choose, a check may use a wallet credential or a limited attribute such as whether you are 18 or older, images of the front and back of your ID, information read from the document and its barcode, or a live selfie. A selfie check may analyze facial features to check liveness and compare your face with your ID photo. We explain the purpose and ask for consent before collecting biometric information for a face check.
Why we use information
We use verification information to perform the check you request, confirm the relevant age or identity attribute, protect the check from misuse, and deliver the result. We do not sell verification information, use it for advertising, or use ID images, wallet information or biometric data to train models.
What we share
The requesting business receives the outcome and a reference for its request. For an age-only check, GrownCheck does not send it your ID images, full birth date, selfie or facial measurements. Hosting and verification providers may process information on our behalf as needed to operate the check. We may disclose information when legally required.
How long we keep information
For standard checks, we process raw ID images, extracted identifying fields, wallet credential data and facial data for the check and discard them when it ends. We use short-lived session records to operate checks and deliver results. Technical logs and support correspondence are separate from verification evidence. Where the law requires immediate deletion of identifying information after verification, that requirement applies.
Optional private troubleshooting
An invitation-only reader test may separately offer to save a failed capture for troubleshooting. If you explicitly opt in, GrownCheck may keep the failed ID images and diagnostic output, including text or barcode data read from the ID, for up to 24 hours in restricted storage. This option is for private diagnostics and does not apply to standard verification.
Website, support and security
When you visit the site or contact us, we may receive technical information such as IP address, request time and browser information, or the contact details and message you provide. We use this information for service delivery, security and support. We restrict access to verification systems and use encrypted connections. Please keep ID photos, selfies and access codes out of email.
Your choices and rights
You can stop a check or decline an optional method. Depending on where you live, you may have rights to access, correct or delete personal information, withdraw consent, appeal a decision on a privacy request or complain to a regulator. Contact GrownCheck to exercise applicable rights. If your request concerns the client’s copy of the result or its access decision, contact that business. We may ask for limited information to confirm your request. The service is not directed to children.
Changes and contact
We post updates here and provide additional notice or obtain consent when required. Contact GrownCheck with privacy questions or requests.
Contact growncheck@miclikz.com.